© Reuters. FILE PHOTO: A man walks past DBS signage in Singapore, Oct. 8 2019. REUTERS/Feline Lim/File Photo
SINGAPORE (Reuters) -DBS Group Holdings Ltd, Southeast Asia’s largest bank, is facing disruptions in its online banking services for the second consecutive day on Wednesday after service outages began on Tuesday morning, leading to complaints from customers.
“Services were restored early this morning. Unfortunately yesterday’s digital banking issue has recurred and this has affected our services,” Singapore-based DBS said on its Facebook (NASDAQ:) page on Wednesday.
The disruption in its online services, including a payments app, is the biggest faced by DBS in about a decade.
Singapore is the biggest retail and wealth management market for DBS, which also has operations in places including Hong Kong, Indonesia and India.
DBS did not elaborate on the cause of the disruption.
DBS’ Facebook post attracted more than 2,000 comments, with users saying they were unable to log in onto their digital bank accounts, while some asked for compensation.
“How long is this going to take to get it fully restored and running? This is incredibly frustrating when I need to have access to my funds,” said user Nicole Lou.
Fusion Media or anyone involved with Fusion Media will not accept any liability for loss or damage as a result of reliance on the information including data, quotes, charts and buy/sell signals contained within this website. Please be fully informed regarding the risks and costs associated with trading the financial markets, it is one of the riskiest investment forms possible.
Be the first to comment