Oi S.A. (OIBZQ) Q3 2022 Earnings Call Transcript

Oi S.A. (OTC:OIBZQ) Q3 2022 Earnings Conference Call November 10, 2022 9:00 AM ET

Company Representatives

Rodrigo Abreu – Chief Executive Officer

Cristiane Barretto – Chief Financial Officer

Luis Plaster – Director of Investor Relations

Conference Call Participants

Leonardo Olmos – UBS

Soomit Datta – Newstreet Research

Carlos Sequeira – BTG Pactual

Operator

Good morning, everyone, and thanks for joining us in this conference to discuss Oi’s Third Quarter 2022 Results. The event will take place in English with simultaneous translation to Portuguese. Please be informed that this conference is being recorded and it will be available later on the company’s IR website.

Be advised that the current presentation subject to conditions present in our disclaimer is live. During the company’s presentation, all participants will be with their microphones disabled. [Operator Instructions]. After the presentation, we will begin the Q&A session.

Now, I’d like to pass the floor to Mr. Rodrigo Abreu, Oi’s CEO. Please Rodrigo, you can now proceed.

Rodrigo Abreu

Thank you, Luis. Good morning everybody and welcome to our Q3, 2022 call. Today I will be conducting the call, but our CFO, Cristiane Barretto will also participate, presenting details on our financial results and cost strategy.

This quarter marked the beginning of a new period for the company as we start to operate what we are calling the new Oi. For the first time, the results shown, even though they still include some non-core components which will go away in the future, such as our DTH operation, they represent the key operations the company remained with after the conclusion of its two structural and amazing Q2.

And as we start in this new phase, we will start to present our results highlighting the performance of each of our business components of the new Oi, both the core components, those which represent the future of the company, as well as the legacy ones, which still carry some negative weight and we need to be winded down in the years to come.

Even though the results represent the pure breed new Oi, we are still not there yet in terms of the run rate numbers we expect for the company. As even though the results do not carry the numbers from mobile or fiber infrastructure revenues as in the past, they still include some cost components which should be reduced in the quarters to come, including the mobile transition services we are still operating on behalf of the three buyers for the mobile operation and the gradual cost reduction of the overall company structure, as we adjust to become lighter, simpler.

And at the end of the presentation today, we will also provide some updates on important topics which are of interest to the markets, including the dispute on mobile price adjustments, the reverse stock split we proposed, our M&A activity and our engagements with our advisors to address the company’s capital structure for the future. With that, let’s look at the highlights of Q2 moving to slide three.

As I mentioned in opening, we are now on a new model and let’s look at some of its highlights, which starts with a positive indicator on the new Oi, which is that it has the capacity to grow. We can see that new Oi’s revenues grew 10% year-over-year with our core revenues representing 70% of total.

On the heels of high numbers for Homes Passed and Homes Connected, both representing significant growth with 36% year-over-year and 21% year-over-year respectively. We can see that all of our revenues, components, but legacy grew significantly, including our core revenue with 39% year-over-year, our fiber revenue with 31% year-over-year and our ICT revenues with 55% year-over-year.

And this new model continues to indicate a lighter company. We know we have more to do still, but it’s good to see that we achieve the routine OpEx reduction despite the higher variable cost links to the fiber revenue growth under the new model and also a reduced CapEx, which we know will still be changed in the future as it was impacted by seasonal ONT investments to support our fiber growth.

Even though we know debt is still high, it’s also important to mention that the significant reduction was achieved with all post RJ debt and a key piece of the pre-RJ debt rebates. And this represented a 60% gross financial debt reduction since the start of the judicial recovery and a 35% reduction in gross financial debt since Q1, 2022.

Later on we’ll talk in more details about also four key updates, which are the hiring of Moelis & Company to optimize our capital structure, the mobile sale price adjustment discussions and the arbitration process initiated with the three buyers, the sale of non-core towers and DTH assets and the proposed reverse stock split. But before we talk in more detail on the results, let’s look at what is the new Oi in the next slide, slide four.

We can say on a simplified way, that the new Oi has four key components with different profiles and different value generation capabilities. We start with Oi Fibra or Oi fiber Oil fiber is our core key component for the future and it represents today close to 43% of our revenues.

We continue to grow very fast our FTTH accesses with the largest HP footprint in Brazil and we are now at an 18 million homes passed level using the V.tal infrastructure with a 34 million expected for the end of 2024. We now are reaching close to 4 million homes connected in third quarter and this is without a question a booming revenue growth profile, with an improved cash flow profile from the new structural separation model.

The second component, Oi Solutions represents close to 30% of revenues and is our B2B operation, and it is a significant core business for us, which has started to regain share and show very significant results by converting into an ICT player, leveraging on a leading B2B customer base that we have from the past based purely on connectivity.

Oi Solutions already covers over 80% on Brazil’s largest corporations as clients and in addition to the long term connectivity offers that we always had, we are providing ICT service contracts with more than 40,000 corporate customers and with an expanding portfolio. It is indeed a significant revenue mix shift driven by the strong sales of ICTs, coupled with the long term contracts and lower CapEx profiles, also coming from our structural separation model.

The third block is actually a mix of several components which we can aggregate as new revenues and subsidiaries representing 8% of revenues. Here we are capturing additional revenue opportunities on digital services, the connected home and it’s also important to highlight that we do have a 35% share on V.tal, the largest neutral network fiber company in Brazil. We do not consolidate V.tal results, but without a question they represent a significant value stake for us in the future.

On the subsidiary front, we do operate with two fully owned subsidiaries, Serede and Tahto, the first one operating on services and field services, and the second operating on call center operations. All of those have a high growth profile, in particular V.tal, and we can also focus on additional services with value website potential pretty much all of the homes.

And finally, we have our fourth block, which are the legacy services. Legacy represents today close to 19% of revenues and it has a profile which without a question is a declining revenue profile, but we are addressing many of its challenges, in particular by focusing on regulatory challenges with the regulator, looking at the arbitration that we have opened for the concession in balances with over 16 billion in potential claims.

With that, we are also out balancing a number of challenges we have for the future in terms of the potential costs to migrate our legacy operations to an authorization, and we expect to compensate those as the progression of the two projects go by. Our legacy will impact results until 2025 where the concession ends or until it is migrated to an authorization. And after that, we expect still an impact, but much reduced compared to the past in terms of the financials moving forward.

So now, let’s look at the consolidated results of all those components in the next slide, slide five. In Q3 we can see that our new fiber model generates better operating free cash flow profile with a lower EBITDA margin, although results still penalized by legacy decline and the transition CapEx.

On the revenue front on the left side, we can see that we are back to growth, now without mobile and discontinued operations are there and still includes DTH. We can see that in Q1. This represented a significant number still. Last year it represented a significant number still, but discontinued operations, in particular those coming from Mobile and now the discontinued operations only includes our DTH TV business.

On the EBITDA front, margins this quarter initially took a hit for starting to operate fully with a new fiber infrastructure rental model. We can see that Q3 has three full months of the V.tal expenditures compared to only one month in Q2, and we know that the margin levels, even though when we consider this change it seems small with 8.1%, we see a significant improvement coming forward in the new years to come as we gain scale and reduce also the impact of our legacy operations, which weighed heavily on this lower margin for Q3.

CapEx was significantly reduced, but still reflects some transition costs as we build the new Oi. For instance, we are building a completely new IT stack from zero and this will replace the mishmash of legacy systems that we had in the company up until today, significantly simplifying our operational model and reducing costs in the future. But still, CapEx represented a significant reduction from the pure investment operating model that we had in the past with a 17.4 decline. This new operating model drives a 50% reduction when operating cash is its initial phase and we know that in the future, this equation tends to be improved even further.

When we look at the legacy impacts, it’s important to understands, where are we? And the numbers carry the weight of this impact. So let’s look at our core revenues to understand this new feature. We can see that the consolidated revenues of R$ 2.7 million have an impact of a declining legacy revenue of R$900 million, a minus 28% year-over-year. But still, we were able to grow in the core business over 33%. It’s another huge legacy decline with a direct hit on margin, with a high growth on all of the core components have to compensate for that.

When we look at routine EBITDA, without legacy our EBITDA this quarter would be at the 14% range and climbing to where we believe it should be long term, which is closer to the 20% range. And even though we reduce CapEx on legacy, we can see that legacy still consumes some CapEx there with 62 million investments this quarter, which we expect to continue, further reducing as time goes by.

So in the next slide, let’s look at the different lenses to our revenue results. So, on slide six as highlighted, our total revenues reached double digit annual growth with both fiber and ICT sales as the main drivers of revenue growth this quarter. Our core revenues already represent over 70% of our total revenues as mentioned and reached a 40% year-over-year. Strong revenue acceleration was driven by the core services, which represent 70% of our total in the third quarter of ’22.

While legacy and non-core revenues declined almost 27%, we can see that, that the composition of core and legacy and non-core services indicates that even with the huge declines that we face from legacy, we have the potential to keep growing. On our core revenues, we can see a healthy profile on the right hand side with almost all the components growing except for telecom B2B which is stable in the quarter. So in the next slides, let’s look at the different revenue components starting with fiber.

So on slide seven, we can see that as we have seen for a long time, fiber continues to show excellent growth at a 31% year-over-year growth and with net ads maintaining a control base while our ARPU and average speeds increase and churn decreases. The strong growth on the fiber revenue can be seen both annually and sequentially, plus 31% annually and plus 10 sequentially. And fiber has now reached over R$4 billion in annualized revenue. This is a sustained revenue growth, above 30% for a long time and it’s very significant to demonstrate the growth potential of the company.

In terms of net ads, we can see that we have remained stable and they are maintaining base, despite a much tighter credit policy that we have started to apply to all of our new ads, in a much more competitive market. But, it’s important to highlight that we have significantly reduced churn from the increased rates that have started to appear at the end of last year and our fiber broadband churn rate is back in control and we expect that to continue reducing the churn rate in particular during 2023.

Those results come as well with an increased average speed for U.S. and we can see the Oi fiber 400 already represents the majority of our portfolio with the average speed of the new ads reaching 416 megabytes per seconds, very significant improvement from where we were just in March the same years.

And with that, our ARPU has presented another healthy growth metric with a 5%, 4.8% year-over-year and growing sequentially as well 5.5%. This fiber performance came sustained without a question by V.tal’s growth and our good market share performance as we can see in the next slide, slide eight.

On the left-hand side, we see that key to our strategy V.tal continued to expand fast, consolidating its footprint leadership in Brazil with a 35% year-over-year growth on homes passed, now reaching over 18 million homes. There were lots of activity and expansion, both for the new cities as well as new contracts for V.tal. So over 50 contracts and plus 28 new cities launched now over 250 cities covered. This has supported our solid home connected evolution, which was further benefited by an improving churn as we mentioned in the last slides.

Our homes connected have now reached close to 4 million just for fiber, a 20% year-over-year increase. And despite a much more competitive market, Oi has been having an excellent market share performance in the overall broadband market, including fiber and all other means of access. And fiber now leads the market share of the entire country with over 60% participation in all of the broadband consumers.

In our case, we are Number 1 broadband provider in 11 states versus eight for another large player and 1 for the largest fiber provider which concentrates in Sao Paulo. In addition to our leadership in 11 states, we can see that we are Number 2 in most other states and Number 3 in just a few states, representing a very significant market share performance.

It’s important to mention that as our strategy started in the entire country with the exception of Sao Paulo, if we consider all of our performance outside Sao Paulo, we are by far the largest in net new ads for fiber, with a significant market share many times in access of 30% in all of the cities where we operate.

So now, let’s look at our Oi Solutions, our core B2B business units in the next slide, slide nine. Oi Solutions had a very good quarter growing revenues at 40% year-over-year led by our accelerating ICT sales as we expand our portfolio through new capabilities and partnerships. Again here, growth occurred both annually and sequentially at very healthy numbers.

ICT represents now close to 20% participation in the overall B2B revenues and presented astounding growth of 55% year-over-year and almost 90% sequentially, and those results of growing our B2B revenues occurred even with the telecom revenues remaining relatively stable at the minus 1.2% sequentially and minus 2.4% annually as compared to the last year.

In terms of ICT highlights, we continue to expand our portfolio with several different launches, including our omni-channel home products, which addresses a booming market in the mobile space where we are now becoming a help for messaging, attending to many different customers and managing the entire process of messaging for our customers.

We also have an expansion of our video monitoring portfolio and an inclusion of several new products in pretty much all of our value chain offers, including telecom products, IT products and ICT integration products.

In addition to Oi Fiber and Oi Solutions, we continue as well to invest in new revenue areas as can be seen in the next slide, slide 10. Oi continues to invest in digital platforms to further accelerate our revenue growth and also to enhance customer manage.

The examples of our portfolio growth includes new services such as Oi FibraX or Oi Fiber X and Oi Fiber X covers the entire home with an extension of other customers ONT using a process called Transparent Fiber to bring the true speed of fiber to every corner of the home, and we had very good results in our pilot city with close to 7% of all of our new sales, including Oi Fiber X. We expect to launch this service in another 10 plus cites during 2023 and are working on the economics of the products to make it be a significant addition to our portfolio in terms of growth and revenues generated.

We also have great initial traction with our Oi Energy or Oi Energia portfolio where we are grooming a distributed energy initiative in partnership with the two operators 2W and Safira Energia, offering customers on both B2C and B2B with sustainable and more efficient power alternatives.

And we are also expanding our Oi Place marketplace platform to a service focus, meaning that in addition to all of the very carefully curated portfolio we have before for products, who are expanding on a service basis and only intends to address a booming services market on a local scale.

And on the right hand side, we can see that digital continues to be a part of all of our customer experience initiatives as well and we increased our e-billing penetration, we increased the digitalization of our FTTH customer gear, we increased our share of collections to digital channel and today virtually half of our FFTH customers interact with our Minha OiVirtual Assistant.

Now, let me turn the presentation over to our CFO, Cristiane Barretto, who in the next slides will talk about costs, liquidity and our debt profile. Cristiane?

Cristiane Barretto

Thanks Rodrigo. Good morning. Thank you all for having this third quarter conference call.

In the slides 11, we can see that this quarter marks the starting point of the new Oi cost structure and in future to address all the potential efficient opportunities we have, adjusting to a lighter component.

As you can see on slide 11, OpEx reduced once again on this quarter with a decrease of 16% year-on-year, even with the impact of 7.2% inflation in higher FTTH rent and variable costs. The reduction was mainly driven by the reduced cost associated with the sale of the mobile assets, more than offsetting the gross [inaudible] cost. This expense is a result of the new operation fiber model which creates a new OpEx component for homes connected in fiber capacity for B2B and B2C clients. On the other hand, this operating model drives a strong reduction in CapEx, supporting a future improvement in operating cash flow.

On a quarterly basis, OpEx would have decreased 5.4% year-over-year on a quarterly basis, when excluding rent and insurance costs, showing that company is solid and it’s keeping track of a continuous cost reduction delivery. [Inaudible] the internal name of our efficiency program will focus efforts on processing improvement, which are representing mainly third part services with approximately 20% of our cost base.

On slide 12 we deep dive in some cost line dynamics which present consistent reduction in main lines. Personnel cost was impacted by new cost after the sale of V.tal related to our field service subsidy Serede, which was previously eliminated on the consolidation process and started to be recognized as cost, as well as revenues impacted the year-on-year comparison.

In a normalized comparison, personnel cost decreased 22% year-on-year. The result was mainly driven by continuous headcount adjustment minus 4,000 employees since the third quarter of 2021 and despite the 8% inflation adjustment as May ’22. We expect to continue addressing our personnel cost structure in the quarters to come.

Cost and expenses related to third party services reduced at 27.1% year-over-year, mainly due to 49% decline in selling expenses and 22% drop in content acquisition costs due to the exit of the mobile assets, and our series renegotiation list, provider of TV content. A 37% reduction in electricity and a 32% drop in general expenses arising from many efficiency initiatives implemented in the period.

On slide 13 the company ended the quarter with a consolidated cash position of R$ 3.6 billion. This reduction was mainly driven by quantitative events in this quarter; the ONT CapEx, the payment of the qualified bonds and the capital increase in V.tal. In the third quarter of 2022 there was a conception of working capital for R$ 109 million which is dynamic and it is a lever for the liquidity management of the company. The quarter was impacted by an extraordinary R$ 156 million related to rest ONTs.

During the period of transition V.tal continued to make the acquisition of [inaudible] Oi and in this quarter it was necessary to raise the CapEx of the rates as a result of payment in the final SPA. Therefore in this quarter we revised the total ONT CapEx of R$ 243 million of which R$ 87 million related to acquisitions of this quarter and R$ 156 million from other periods.

Regarding CapEx, we foresee a strong reduction in CapEx intensity as a result of lower Oi Energy unitary costs, as well as other efficiencies regarding systems and consolidation. For 2023 we therefore see CapEx being reduced to around R$ 1.2 billion including ONT’s. In the financial operating line, which totaled approximately R$ 512 million, the main impact was the payment of semi-annual interest in the qualified bond 125.

The non-core line which had a consumption of R$ 188 million in this quarter was impacted mainly by V.tal’s capital increase of R$160 million.

On slide 14, we can see the consolidated growth that was R$ 21.9 billion in this quarter, reducing R$ 12.1 billion in the annual comparison. It worth highlighting that the company paid R$ 439 million in interest in 3Q partly offset an increase in debt in the quarter. Year-over-year just as the previous quarter, the reduction was mainly due to the closing of the sale of UPI multi mobile assets in April 21, ’22 and the partial sales of the UPI InfraCo in June 22.

These two effects allowed us to prepare the expected goals that are debt instruments as well BNDES, as already disclosing details in previous quarters. The company ended the 3Q 2022 with consolidated cash of R$ 3.6 billion resulting in a net debt of R$ 18.3 billion at a fair value.

I would also like to highlight the hire of Moelis as our financial adviser to help us create the conditions for Oi’s securities loan from a strategic plan. The main goal is to assist the discussions with the discussions with the creators to optimize Oi’s capital structure considering the JR plan amendment.

Thank you, Rodrigo.

Rodrigo Abreu

Thank you, Chris. So now let’s take about some important updates as mentioned before, and let’s start with a key topic which we know is an important topic for investors and is our ongoing disputes with the three mobile buyers and a potential price adjustment for the mobile sale operation.

Recalling the timeline, after we closed the operation, we received notification, two notifications from buyers in terms of requesting and claiming additional price adjustments that would make not only the entire retained value with them to be retained, fully retained, but also claiming additional price adjustments on top of the retained value. After those notifications from the buyers, Oi was granted a court decision requiring the buyers to deposit the full retained amount in an escrow account and later counter notified the buyers on both claims.

This happened in September 17, the receivable of the two notifications and then the court ordered the buyers to deposit and retain the amounts at the beginning of October. This was complied with by them at the end of October and Oi on two dates in October responded the buyer’s claims denying the adjustments and the retention claims from the two buyers.

In terms of the disputed claims, Oi reaffirms its compliances with the KPI sets in the contract and is ready to discuss them, either on an arbitration process or on a new basis with the three buyers. As you know, the claims include allegations on customer based differences on revenues, on working capital, on CapEx expenditures and on adjustments that should be applied according to them to the mobile inventory.

In Oi’s views, the buyer’s notifications are flawed in multiple ways for not complying with the contract conditions and also for presenting several material errors. In the case of the customer base, Oi’s customer base informed in the deal was based on official ANATEL data and followed all of Oi’s policies throughout the period of the transaction.

In terms of the mobile revenues, they also comply with the stated KPIs and the contract end should be considered exactly as they were provided by Oi. In terms of the CapEx and working capital claims, we simply understand that the buyers did not consider all of the documentation, the full documentation that Oi provided in the process and with that ended our presenting claims which are not supported.

And finally, in terms of the mobile inventory claims, we believe they can be fully dismissed, also based on all the documentation that the company already provided the buyers. Remembering the values at stake, we received in the original transaction $14.5 billion at the closing dates and in addition to that, there are now $1.5 billion which were initially retained with the three buyers and are now under a judicial deposit while this whole discussion is resolved.

On non-core assets, a brief update. We continue to move forward on the two processes we have outstanding. On the fixed hours we expect to sign our SPA with the highlight in the coming days and I will now wait for regulatory and competitive approvals from Anatel and CADE with a cash-in closing expected for the first quarter 2023.

On the DTH TV process where we signed an MOU with Sky as previously announced, the pre-filing of the operation with CADE already occurred and due to the long approval processes given that we are consolidating two important market players under the DTH space, we expect the closing for the second half of 2023.

On yet another important topic, let me give you some updates as well on the 2b concession processes that we have ongoing. The first one is our migrations and authorization according to what was previewed in the new general telecom law, which was a proof back in 2019. This process as you all know is under the final definitions on the agency, on the regulatory agency to publish what will be all the migration conditions and eventual costs associated to it. And they initially provided a figure of close to R$ 12 billion as future investments that should be committed by the company in order to compensate for the cost reductions due to the migration.

And a further analysis of TCUs technical team, remembering that this is not a TCU decision, just a TCU technical team report. TCU recommended this future balance to be increase in excess of R$ 12 million. Oi is strongly disputing the methodology applied by both Anatel and the technical team of the TCU, which deems in violation of the new telecom law in several aspects, in particular in calculating all of the outstanding balances of regulatory assets.

In here, we have to remember that Oi has the option, but not the obligation to migrate and as it was disclosed and highlighted by other players in the market as well, we do believe that the current value attributed to future investment commitments does not make sense and should be significantly reviewed downwards.

On the arbitration process, we do have an arbitration process against Anatel for all of the concession imbalances coming from the past and Anatel is now required to present its response to our initial allegations by mid-November. We continue with the expectation that the arbitration can produce at least partial decisions in Q4 next year, in anticipation of the process conclusion by 2024. And as a result of the balance between the two processes, the migration and some authorization and our arbitration with Anatel, we expect the arbitration results to fully compensate all of the migration obligations.

For the last key updates, let’s move then to the next slide where we can talk about our proposed reverse stock splits. This is on slide 16, and as you know and it was formally communicated to the market last month, Oi has proposed a reverse stock split operation of 50:1 in compliance with the B3’s regulation to enable improved liquidity and to align our share price to best practices in the Brazilian markets.

Why did we do it, and we had several main objectives in mind, starting with the one which was – it is a mandatory operation to maintain the B3 trading, to have our share price above one now. And obviously we expect to convert all of Oi’s shares in the proportion of 50:1, in-line with B3’s recommendation and market practices.

We believe that this will significantly reduce the volatility of the stock and improve the focus on the technical aspects that are from analyst coverage and institutional investors. We also believe that this can bring improved liquidity and pricing conditions by promoting a more stable market for the stock, and we also prepared to share to access new indexes and create potential from passive funds.

What happens with the index to our share price after the proposed reverse split? We can see there on the right hand sides that the number of shares would be reduced to $132.1 million. The OIBR3 price would move from R$ 0.25 approximately R$ 12.50 and the OIBR4 price will move from R$ 0.63 to R$ 31.5. It is critical to say that the reverse stock split would not affect negatively the liquidity of the stock since the average ticket of all of our transactions is considerably above the new log prices, even if we consider it the highest price of the OIBR4 stock.

And also, as we can see in the graph on the right hand side, on the lower right hand side, we see that the proposed reverse stock split would put us at a trading level in terms of stock price, which is very compatible with the current B3 pricing ranges, even slightly below the B3 pricing ranges at the R$ 12.5 mark for OIBR3. Now the proposal will be submitted to the extraordinary shareholders meeting to be held initially on November 18 and if approved it will be implemented.

Next, let’s provide our quarterly updates on our ESG activities as we usually do. On slide 17, we see that ESG continues to be an important component for the new Oi and we can demonstrate solid progress on most of its platforms with recognition, public recognition in multiple fronts.

On the environmental front Oi Energia will help our customers also benefit from cleaner energy as we have been doing for the company and we reached over 20 distributed power generation plans already in operation, solidly on the back to becoming 100% dependent just on renewable energy for our entire operation.

On the social parts it was with the great pride that we received the news on NAVE’s recognition and NAVE is the model school that we have a one review andone year recife, and the NAVE Recife was ranked among the Top Ten State Public High Schools in Brazil, given an innovative program that was developed together with the Institute of Oi Futuro and we also expect to expand the same recognition to additional education operations as we try to expand the NAVE concept.

We also received an important recognition from Época Negócios as the company that even in the middle of a very complex judicial recovery was the company that advanced the most in HR Management practices in the last five years, and this is extremely adherent to our very high status that we put on the attention to our people.

And finally, on the governance front, we continue our journey in improving our entire governance with important steps in terms of data privacy, in terms of addition to telecom sector practices and adding a new transparency portal in line with the best practices in the markets. Finally, we inform here that our 2021 sustainability report is available in our IR website.

So, let’s close our presentation by providing you with a summary of our achievements and our challenges in the next and final slide, slide 18. From all we saw in our Q3 results, we can definitely say that despite the challenges ahead, the new Oi is already demonstrating a strong potential for growth and for value generation during this initial stage of its new operating model, and it’s critical to remember that we achieved a significant progress in pretty much all of our transformation planned milestones so far, including the conclusion of all of our key M&A operations with core and non-core assets with still some M&A operations remaining.

The successful migration to a structural separation model, the acceleration of our revenue growth targets and we can see now that the company has gone back to growth and has a lot of growth potential ahead of it. The reduction and stabilization of our fiber churn, and we expect to continue doing that over the course of the coming years. The transformation of our Oi solutions revenue mix from pure connectivity model to an ICT integrator model; the net generation of OpEx savings which focus on discontinued operations and operational efficiencies, including becoming a lighter company, and finding the reduction of our net debt.

And we know we must also address some very key challenges that we still have and we are working heavily on all of them, including accelerating our fiber takeout even in the middle of a more competitive environment, and we saw from our market share numbers that we do have the potential to do that, gaining scale and enhancing our new fiber model profitably, and here we know that increasing our fiber base and gaining scale as we progress on the growth of the FTTH model will be key to generating the margin levels we expect from the company, minimizing the legacy impacts both on EBITDA and cash flow and we are taking all of the operational, as well as regulatory measures to be able to address that.

Continuously reducing our future CapEx, and as you heard from Cristiane, we do have a CapEx plan for next year, which is already significantly below the CapEx profile that we presented this year. Even this continued – just considering all of the previous CapEx associated with the sold operations, continuously improving our cost efficiency and adjusting the Oi structure to a larger company, and finally improving our capital structure and the process that we just initiated with the help of our financial advisers.

So, we know that there’s a lot to do, but we are confident in continuing to execute on our challenges and bringing a company with a sustainable future ahead of it.

So that was it for the presentation, and I will now go to the Q&A session. Thank you, everybody.

Question-and-Answer Session

Operator

[Operator Instructions] Our first question comes from Leonardo Olmos from UBS.

Leonardo Olmos

Hi everyone! Good morning. Thank you for taking my question. I have a couple of questions here. The first one, we saw a relevant quarterly reduction on the EBITDA margin. I imagine most can be due to seasonality, but going forward, should we expect EBITDA margins to get – of the new Oi to get to 14% in 2024 and over 20% in the long term, that’s my first question.

And my second one, if you could discuss the Oi mobile sale, can you provide more details on the material errors that were presented by the buyers on the analysis of Oi mobile. And also if you could discuss what are the complaints regarding CapEx and working capital that the buyers are saying. Thank you very much.

Rodrigo Abreu

Thank you, Leonardo. On your first question on EBITDA reductions, indeed there was a reduction and we presented in the presentation. The numbers would show that there were two impacts to this lower EBITDA margin.

The first one was the move to a complete new model in terms of how well we actually go about expanding our FTTH business model. Obviously in the past it was a high CapEx model and then a higher EBITDA, and this was the first quarter Leonardo where we have started to operate fully on the new model, and this means that there was a significant increase in the OpEx associated with the FTTH given that we are now paying the rental on the V.tal infrastructure. And as compared to last quarter, we only had one month in Q2 and this quarter we also had the three, four months as rental expenses.

In addition to that, obviously there are still two things that are going on, and they are part of the operational development of the company. The first one is that we are still taking a hit from the impacts of legacy and legacy is still bringing the margins down. You saw that without legacy, we are already at the 14% range if you exclude the legacy impacts on other new Oi operations, and obviously we expect not only to maintain that level as we mentioned, but to increase to 20 plus on the run rate for the new Oi.

In addition to that, there are still in this quarter and probably in the next quarter as well some transition costs from the model. As I mentioned to you, we are still reducing our cost in several different areas. So for instance, we are still operating the mobile transition services for the three buyers and while we are still operating them, we are not able to reduce a number of areas which will be reduced for next year when we finish those services, which end up impacting the overall cost structure of the company.

We also are still not done with our cost reduction efforts, in particular with streamlining our operational structure. We are still doing things and movements which will bring costs down in this area significantly in the quarters to come, and we are still migrating some of our systems and processes from the old Oi, including disconnecting and terminating all of these systems and processes associated with the mobile and now with an infrastructure management to become a much lighter company.

One example of that, I mentioned during the call, is that we are in the middle of a transition process for our systems, and while we do that, we have eventually, even in some cases a higher cost, because we are developing and operating a new IT stack, which will be completely based on open software without any legacy hurdles or without all the complexity that we have from the best legacy systems. But while we do that and we still did not turn the key fully to this new IT stack, we have to operate both stacks, both the old and the new. And we are still migrating the process of logistics for adapting to the whole new operation with V.tal.

We are still reducing all the costs associated with G&A, which used to be there up until very, very recently, because as you remember up until the closing on the two operations, both mobile and infrastructure, we still have a significant cost in terms of G&A associated with those two operations, which we have started to reduce but are not fully there yet. So yes, we can expect to see in the long range a significant EBITDA expansion.

And the key points that I will have to address, obviously other than all of those operational reductions, is to manage the impact of the legacy business in terms of reducing EBITDA. This is pretty much from now on after we finish our transition process. This will be the key operation to pay attention to in terms of cost reduction, in terms of EBITDA impacts.

As to your second question on the mobile adjustment dispute, in terms of the errors that we see and now we have communicated back to the buyers as part of the process, there are several things which are associated with details in the contracts. I believe this is not merit to go into a lot of detail here, obviously because some of those discussions are private.

But we do see that fortunately the two notifications that we received did not include even some very critical material, which was part of the requirements in the contracts to be able to present such a notification, and which were not included as part of the notification, so [inaudible] to even start some of the analysis as part of the claims.

But in addition to that, we reaffirm as I mentioned during the presentation that we do have a very, very solid grounds, very strong argument from pretty much all of the clients, and as far as some working capital and CapEx adjustments for instance, there were we believe some material errors in the way that some of the working capital metrics were calculated, including errors in terms of wrong reference dates in disagreement which was stated in the contract in terms of base dates to be considered, and other small things which again are very technical and probably would not merit to go into a lot of detail here.

But again, we really reaffirm that we have a strong basis to dispute the claims, and we will do that. We again have an intention of obviously trying to solve this on a goodwill basis, but if this is not a possible, obviously there is an arbitration process that can be used to resolve many of those disputes.

Leonardo Olmos

All right, thank you very much. Have a good day!

Rodrigo Abreu

Thank you, Leonardo.

Operator

Our next question comes from Soomit Datta from Newstreet Research.

Soomit Datta

Hi guys! Can you hear me okay?

Rodrigo Abreu

Yes, hi Soom!

Soomit Datta

A few quick questions if I could please. One on the legacy operating free cash flow losses, which I make it about R$ 100 million this quarter. How do we think about that run rate going forward? I think you mentioned EBITDA losses would decline going forward. Just wondered if we could get some stay on the legacy as we run into 2025, that’s the first question, please.

Secondly, just kind of extending that a little bit, I just wanted to clarify, did you mention CapEx run rate would be R$ 1.2 billion for 2023. I’m not sure if I made that up, but just wanting to check if that was the case.

And thirdly, do you have the lease costs as well. I guess a lot of the leases went over with the wireless, so I just wanted to double check if you could kind of highlight what that lease cost is or what that will be on a kind of run rate basis, and sorry if I have got time, one more quickly. Just on V.tal, where is that being booked. I was expecting that to be equity accounted, but I can’t see that anywhere in the P&L. Do you mind just clarifying that? Thanks very much.

Rodrigo Abreu

Thank you, Soomit. So several different questions there. I believe I captured at least four questions, four different questions here, starting with the legacy operating free cash flow, our cash flow losses in this case, and I understand that you did the calculation of being roughly at R$ 100 million impact based on the EBITDA minus CapEx margins there from the presentation.

We have to understand that in addition to those, there are still some cash components and now we have been highlighting this from for a long time, which have become all older towards the period. In fact, even non-operational obligations that we have, they have become owner’s liabilities that are fully attributable to the legacy business, including for instance the lease of fixed hours. We do have some fixed contracts with the leasing of fixed hours that were signed in the very distant past and now will still continue and are pretty much fixed cost for us on the legacy, as well as obviously the G&A associated with that.

So with that, you mentioned a R$ 100 million of EBITDA minus CapEx, but the impact could be significantly higher than that, especially if you include for instance all of the associated payments, to owner’s liabilities, including towers and GlobeNet. We should not forget that GlobeNet was coming from the legacy operation. So with that, it’s R$ 100 million plus, the tower and the leases – the leases on the towers, the fixed hours plus all of the owners liability coming from GlobeNet.

If you look at the second question, yes, you’re right. We’re talking about an expectation of at the max 1.2 million year and again, in the long term we intend to reduce both the overall absolute number of CapEx, but primarily any particular – the CapEx over revenues numbers, so that we can have a better free cash flow profile in terms of EBITDA minus CapEx, but 1.2 million is our best expectations for next year.

You heard Cristiane mentioning, but we do have a few explanations of why CapEx is hired this quarter. I mentioned at the beginning of the presentation and I gave an example on the previous question. In terms of our investment in systems, we are still investing in systems which are pretty much creating the basis for a new company and obviously those are initial CapEx investments which are not recurring.

And also we had to do some catch up in terms of buying ONTs, which applied to previous periods, so they cannot be annualized and they were done at the higher prices and the prices are dropping at a very fast pace. So we can see that we will reduce pretty much on all aspects, on IT, on systems, on the run rates of the legacy, which again going forward we still will expect to reduce even further. So that’s the number, but for the long term we expect to have an even better relationship of CapEx to revenues.

I’m not sure if I completely captured your question number three on the leases.

Soomit Datta

Yeah, I guess this is just the – you know when we moved over to IFRS 16 lease liabilities, lease costs got kind of stripped out of EBITDA and just ran through depreciation and financial costs and we saw it in the cash flow. So I mean a lot of that is to do with towers, but I just wondered, you know are there any other cash, lease costs which are not kind of reflected in EBITDA.

Rodrigo Abreu

Okay, let me pass your question over to Cristiane, and then she can talk about leases and where we are recognizing EBITDA.

Cristiane Barretto

Okay. The leases that we are see here, in the cash flow, they were R$ 187 [ph] million and what we have from the fixed tower, that we regained with us as for the sale of the mobile assets. Regarding V.tal, V.tal is not consolidated in lowering our balance sheet since we sold in June. So as of now, in this quarter, we just have an idea to pick up since we are having a – we don’t have a controlling acquisition over V.tal. So it’s not consolidated in our balance sheet, that’s why you do not see the numbers of V.tal.

Soomit Datta

Just on V.tal, would that now be equity accounted for ordinarily, but it’s not in the P&L this quarter?

Cristiane Barretto

Yes, we have equity pick up later in this quarter in the balance sheet. I can ask the team to send you the detailed footnote for the financial numbers, yes.

Soomit Datta

Okay, fine. Okay I don’t see the P&L at all, but that’s fine. Yes, maybe I’ll follow-up with that. Thank you.

Cristiane Barretto

Okay.

Soomit Datta

Okay, great. Thanks very much.

Rodrigo Abreu

Thank you, Soomit. Thank you.

Operator

Our next question comes from Carlos Sequeira from BTG Pactual.

Carlos Sequeira

Hi! Good morning. [Foreign Language] How are you?

So I will just make the follow-up question on the CapEx one that you just – that you just answered. You know give the situation, isn’t it possible to just stop making investments in the concession? I mean just stop these legacy investments. You know given that these will have a pretty negative impact on the company in the future.

And also on the normalized CapEx and looking here, I was trying to make a pre-calculation here on the dividend. Its R$ 1.2 billion CapEx per year that you mentioned for next year, by what would be normalized revenues excluding the legacy businesses. We would be talking about a CapEx of sales of roughly 17%, which you know it looks high no, for a company with much less assets.

So I’m just wondering, how much more – how much less you can do in CapEx if you really like squeeze everything to try to you know should we do any less. So that’s one question on CapEx in general, right? What else can be done to bring this number even below this R$1.2 billion.

And maybe if I can ask another one, I saw you know there was a big nice improvement in churn range in the fiber business, which is great. But it’s so relatively high you know. My point is, the amount of sales push that you have to do to be able to gross at more than 400,000 clients a quarter and end up with less than 150,000 net. My question is, you know can we expect churn to keep coming down and so that this ratio improves a little more. Thank you.

Rodrigo Abreu

Thank you, Carlos. So one of the three questions, starting with the CapEx on concession. Absolutely! We obviously want to invest as little as possible if anything at all on the concession, right? Unfortunately this is one of those things that we have to address both operationally, but primarily in this case Carlos, regulatorily, because if you look at the concession, even though yes, it’s going down, yes it doesn’t make any sense to invest in a multiple things that the concession still requires, given that it’s a very fast declining customer base, which I am actually not interested in the service anymore. It doesn’t have same social aspect and value to the overall society that it had in the past.

Our regulation, while we do not migrate, it’s still outdated, even without considering the migration. And we are disputing with Anatel and pushing them very, very hard to actually do some update on the regulatory, so many of the regulatory components that would allow us reduce our investments.

But unfortunately, while this does not happen, we entered voluntarily and willfully will not comply with the law, with the regulation and this is not going to happen or else it will be willful misconduct and we’re not going to do that, or we have to really account on direct collaboration to eliminate some very outdated requirements in terms of the investments.

Let’s remember that even though again, it doesn’t make any sense in the world to have a 120,000 pay phones across the country, you are still pushing Anatel to not only allow us to reduce this number, but even to accept the alternative technologies to reduce our cost in serving those places. If you just look at replacing many of those payphones, unfortunately it’s still a CapEx that’s out there.

Same thing as far as replacing in certain areas, replacing debt on copper cables. We unfortunately are still faced with a high volume of debt of copper cables, in particular last year and some states this is endemic, including Rio, including Panama. And obviously whenever possible we do not replace those cables or replace them with a much lower capacity cable or even use a wireless local router to substitute the infrastructure there and the team providing service.

In many areas it’s just the mandatory that we do those repairs and end up investing at least some amounts and replacing that. And the same thing, on just the sheer maintenance of the overall infrastructure of cables and central offices.

I mean suffice it to say Carlos and now we have been discussing this for a while, that the whole concession doesn’t make any sense anymore. And that’s why we said that it is preposterous to really think about having a 12 billion commitment just to replace something which shouldn’t be there in the first place, and that’s why we’re disputing very, very strongly with Anatel, both to adequate the amount of costs associated with the future investments for the migration, as well as in primarily on the dispute on the arbitration.

But again, we’re all also trying to make them accelerate some regulatory measures to reduce some of those obligations in whatever does not depend on a law change or on the migration. Let’s see if we can do it as fast as possible, but we’re working on it. Unfortunately it’s one of those things that in reality is a bizarre situation that really shouldn’t be happening, but it happens.

As far as your overall CapEx comment in terms of the CapEx percentages, we do have a guidance. In the past we did have a guidance, which was below 10%. We are now trying to have a long term pursuit of close to 7% CapEx over sales, and then adding the ONTs, which in the end contribute a little bit to a higher margins in the future. So expanding a little bit from the previous margins that were included originally when we started giving long term guidance.

If we look at the ONTs themselves, the one thing that’s going to happen is that the cost of the ONTs is dropping very significantly. The ONTs, when we started the business, the ONTs were almost a $100. Now as throughout the period, that was the recent period that it has approximated the $50 range, still carrying some mix of different purchase dates with the end of – a little bit above $50.

Now, the ongoing price is already below that, already closer to the $40, $30 high dollars per ONT, and in addition to that, we see that we will continue to work on even more streamlined versions of ONTs for low cost offers and on these low cost offers, we believe that we’re going to be able to significantly reduce even the cost of the ONT compared to where it is today, working with the very low cost models for a portion of our market by which we expect will be important on expanding. This will help to bring our CapEx presented over revenues under control. And again we accept the ONTs that we really operate and try to operate with the long term goal in mind at the maximum 7% — between 7% and 8% CapEx over sales. Okay.

As far as the churn rate, yes, it has received a significant reduction. In addition to that, we have taken several different measures to continue reducing this churn. We expect that the churn will be reduced throughout next year, even though we have been conservative with some of our metrics, but we expect to continue to reduce in churn over next year.

In order to do that, there are several things that we have done. One is to combat fraudulent sales, which again generates a churn in the mid-term. We have addressed the credit scoring system of the company and we have just started to operate with a much improved credit score system based on the positive information that has just recently become available in the Brazilian market. And so we have started to create different credit scoring models and tailored specifically to our operation of fiber.

We have also significantly grouped the digitalization of our sales in order to be able to reduce ineffective sales which ended up presenting a high churn rates. And so there are several different matters. There’s not a silver bullet in place, but we expect – over time we really expect to approximate at least towards the 2% range and even below that.

Carlos Sequeira

Okay, they were perfect. Thank you so much.

A – Rodrigo Abreu

Thank you.

Luis Plaster

So Rodrigo, we received many questions here regarding the – our expectations regarding the end of the judicial recovery process. Could you comment on that, please?

Rodrigo Abreu

Sure Luis. As we have disclosed to the market several times and then it’s not different this time, we pretty much have been complying with all of the RJ requirements in terms of payments, in terms of milestones, in terms of fulfillment of the plan that was presented, including the amendment plan that was presented to the court.

And as of today, and this continues to be the case since our last update, the decision to terminate the RJ actually is only with the RJ works and we have said a while ago that it depended on them and that it should be taken soon. We still expect that, but again, it’s a timing that we don’t control. It only depends on the RJ judge, but I mean all the conditions for it, the end of the first – the second, sorry, amended RJ, it only depends on the judge. So we should expect it soon, but again we cannot commit on a formal date, because it’s not in our control.

Luis Plaster

Okay, thank you. So that concludes our Q&A session. I’ll now hand it over to Rodrigo Abreu, CEO of the company for his final remarks.

Rodrigo Abreu

Thank you, Luis. Thank you everybody. Again, this starts the beginning of a new disclosure model for the company after all of the transitions from the previous quarters, and as usual our IR team is going to be available to everybody in terms of follow-up questions, always with the public information available, helping you to clarify any questions that you may have on the earnings release. And as usual, we expect to continue improving our disclosure module in the quarters to come as we adjust to the new Oi run rate for the future.

Thank you so much. I hope to see you in the next call.

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